Affiliation and Compliance through Professional  Membership

What it means to be a
professional member

Customer Experience is a crucial aspect of any business, and being a professional member of the Chartered Institute of Customer Management means contributing to the success of the company and CX has a whole.


CX professionals interact with customers from different backgrounds and industries, which allows them to broaden their knowledge and gain valuable insights

CICM Professional members are recognized internationally and have an opportunity to network with members in different countries.

MEMBERSHIP GRADES

STUDENT

ASSOCIATE
(ACICM)

PROFESSIONAL
(PCICM)

EXECUTIVE
(ECICM)

FELLOW (FCICM)

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Benefits.

  1. Affiliation and Compliance: Being a CICM Member signifies your alignment with an elite global professional body and adherence to principles of good governance.
  2. Discounted Participation: Enjoy reduced rates for CICM local and international events.
  3. Timely Updates: Receive a FREE monthly newsletter and quarterly magazine with the latest industry insights.
  4. Networking Opportunities: Access exclusive CICM Global networking events.
  5. Educational Offerings: Automatically receive invitations to webinars, conferences, and master classes.
  6. Content Contribution: Contribute to CICM newsletter and magazine content.
  7. Council Membership: Stand for election as a CICM Council Member and earn Council allowances.
  8. Global Influence: Shape and contribute to global trends and standards.
  9. Service Excellence: Play a role in service execution and excellence at the CICM Annual General Meetings.
  10. Global Recognition: Be listed in the CICM Global members database and receive a global certificate of recognition as a CICM professional and executive member.

FORM

Are you ready to take the next step towards your future career?
Application Form