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CICM Global announces its new Board of Directors — meet the team on our Board page. Registrations are open for the next African Customer Experience Conference & Awards. Explore our globally recognised customer management certifications. CICM Global announces its new Board of Directors — meet the team on our Board page. Registrations are open for the next African Customer Experience Conference & Awards. Explore our globally recognised customer management certifications.

Our Leadership

The Board

The people who steer CICM Global's mission and governance.

Office of the Chair

Chairperson of the Board

The Team

Board Members

Deputy Chairperson

Board Member

Board Member

Leads member engagement and the growth of CICM chapters across the continent.

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