Connect & Thrive: The Digital Experience Revolution

9th Annual African Customer Experience Conference & Awards

Where Africa's customer experience leaders connect, learn and lead the digital experience revolution.

26-28 August 2026Date
Protea Hotel Johannesburg Balalaika SandtonSandton, Johannesburg — South Africa
CX Leaders & Practitioners
All Levels Welcome
Enquire on WhatsApp

Hosted by CICM Global

9th Annual African Customer Experience Conference & Awards
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About this event

9th Annual African Customer Experience Conference & Awards

Join Africa's premier customer experience event bringing together CX leaders, practitioners, and innovators from across the continent. This year's theme explores the digital transformation of customer experiences and how organizations can connect and thrive in an increasingly digital world.

What to expect

  • Keynote presentations from industry leaders
  • Interactive workshops and panel discussions
  • Networking opportunities with CX professionals
  • Service Excellence Awards ceremony
  • Exhibition showcasing latest CX technologies
Secure your seat

Payment Instructions

Register your seat, then use the banking details below. Your place is confirmed after payment verification. Please use your full name or registration reference as the payment reference and keep your proof of payment.

Banking Details

  • Account NameChartered Institute of Customer Management South Africa
  • BankStandard Bank Ltd
  • BranchSandridge - 001155
  • Account Number015195961
  • SWIFT / BICSBZAZAJJ

Ready to join us?

Complete your registration in a few steps, then transfer using the details provided. Keep your proof of payment for verification.

Questions? Email nakisa@cicmaglobal.com or WhatsApp us.

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