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9th Annual African Customer Experience Conference & Awards
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Featured Event

9th Annual African Customer Experience Conference & Awards

Connect & Thrive: The Digital Experience Revolution
Date26-28 August 2026
VenueProtea Hotel Johannesburg Balalaika Sandton

Join Africa's premier customer experience event bringing together CX leaders, practitioners, and innovators from across the continent. This year's theme explores the digital transformation of customer experiences and how organizations can connect and thrive in an increasingly digital world.

  • Keynote presentations from industry leaders
  • Interactive workshops and panel discussions
  • Networking opportunities with CX professionals
  • Service Excellence Awards ceremony
  • Exhibition showcasing latest CX technologies

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