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Conferences, summits and awards from CICM across Africa — register for what's coming up, or look back at past events.

Featured Event · Positioning Service Industries

6th Edition Botswana Service Excellence Awards

Explicitly as Botswana's Next Growth Engine

13 November 2026Date
Travel LodgeGaborone, Botswana
CX Leaders
Corporate Teams
CICM MembersBWP 2,500

10% group discount

Enquire on WhatsApp

Hosted by CICM Global

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About this event

6th Edition Botswana Service Excellence Awards

The awards aim to promote a culture of excellence by recognising best practices that enhance customer satisfaction.

What to expect

  • CX Leader Awards
  • Corporate Awards
  • Keynote Speakers and Networking
  • Entertainment
Our Track Record

Past Events

The conferences, summits and awards CICM has hosted — search by name, place or theme, or filter by year and country.

Showing 1 past event

9th Annual African Customer Experience Conference & Awards Held · 2026
Connect & Thrive: The Digital Experience Revolution

9th Annual African Customer Experience Conference & Awards

26-28 August 2026 Protea Hotel Johannesburg Balalaika Sandton, South Africa

Join Africa's premier customer experience event bringing together CX leaders, practitioners, and innovators from across the continent. This year's theme explores the digital transf…

Enquire about the next edition

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