CX Leaders Summit 2027

Name: CX Leaders Summit 2027
Start: 2027-01-05
End: 2027-01-06
Location: To be announced

A flagship gathering of customer experience leaders across Africa.

5 January 2027Date

To be announcedSouthern Africa

CX Leaders

All Levels Welcome

CICM MembersUSD 250

Non-membersUSD 350

Enquire on WhatsApp

Hosted by CICM Global

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About this event

CX Leaders Summit 2027

Join Africa's premier customer experience gathering for keynotes, workshops and networking.

What to expect

Keynote sessions
Hands-on workshops
Awards dinner
Networking

Our Track Record

Past Events

A look back at the conferences, summits and awards CICM has hosted across the region.

9th Annual African Customer Experience Conference & Awards

Held

Connect & Thrive: The Digital Experience Revolution

9th Annual African Customer Experience Conference & Awards

26-28 August 2026 Protea Hotel Johannesburg Balalaika Sandton

Join Africa's premier customer experience event bringing together CX leaders, practitioners, and innovators from across the continent. This year's theme explores the digital transf…

Enquire about the next edition

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